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Shadow AI
AI running in the business you didn't sign off on. The settings that flipped on by default, the free tool somebody installed, the feature that updated last month.
Oversight · Shadow AI
The steering, not the brake
Capable teams asked to put AI at the centre will find problems and start solving them, sometimes on the wrong part of the chain, on a budget that doesn't align. Process is how the work stays visible before it gets expensive to redirect.
James Dodd3 min read
Guides · Oversight
The three buckets of AI exposure
Every company thinks it knows what its AI exposure is. Most have mapped the smallest part of it.
James Dodd4 min read
Case studies · Reliability
Two out of three is bad
A free document comparison tool had been quietly hallucinating for a year inside one of our clients. Nobody had noticed, because most of the time it looked fine.
James Dodd4 min read
Case studies · Oversight
Free is never quite free
A free document tool we found inside a client had two problems. One was hallucination. The other was where the files went when you clicked the button.
James Dodd3 min read