Case studies

Stories from engagements we've run. What we tried, what worked, what we'd do differently.

Agents · Case studies
The reviewer in the room
A human looked at what the agent produced and said no. That's not a training-wheels phase. It's how the agent learns what accurate means here.
James Dodd16 Apr 20264 min read
Case studies · Cost
Your AI bill isn't the real bill
When an AI silently starts missing things, the invoice is the last place you'll notice. The cost lands somewhere else.
James Dodd14 Apr 20262 min read
Case studies · Framing
Worth looking again
A developer who'd written off AI coding tools watched one sweep up bugs the team had chased for months. The lesson wasn't about the tool. It was about second chances.
James Dodd4 Apr 20263 min read
Case studies · Reliability
Two out of three is bad
A free document comparison tool had been quietly hallucinating for a year inside one of our clients. Nobody had noticed, because most of the time it looked fine.
James Dodd24 Mar 20264 min read
Agents · Case studies
We built one AI to commit fraud and another to stop it
Both agents found a way. Neither was broken. That was the problem, and it taught us where AI earns its keep and where it doesn't.
James Dodd17 Mar 20267 min read
Case studies · Oversight
Free is never quite free
A free document tool we found inside a client had two problems. One was hallucination. The other was where the files went when you clicked the button.
James Dodd9 Mar 20263 min read