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Case studies
Stories from engagements we've run. What we tried, what worked, what we'd do differently.


Case studies · Cost
Your AI bill isn't the real bill
When an AI silently starts missing things, the invoice is the last place you'll notice. The cost lands somewhere else.
James Dodd2 min read

Case studies · Reliability
Two out of three is bad
A free document comparison tool had been quietly hallucinating for a year inside one of our clients. Nobody had noticed, because most of the time it looked fine.
James Dodd4 min read

Case studies · Oversight
Free is never quite free
A free document tool we found inside a client had two problems. One was hallucination. The other was where the files went when you clicked the button.
James Dodd3 min read